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Questions, feedback, or a support issue? Fill in the form or email us directly. We aim to reply within 24 hours on weekdays.
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Studio info
Response time Within 24 hours on weekdays
Registered office 73 River Place, Cardiff, CF11 2HR
Company Fountain of Youth Studios Ltd · 19798783
Support FAQ
My Golden Droplets have run out — what do I do?
Simply refresh the page and your balance refills to 5,000 Golden Droplets automatically. No purchase or account needed.
The games aren't loading on my device.
Try a hard refresh (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac). The games run in any modern browser — Chrome, Firefox, Safari, or Edge — without plugins. If issues persist, email us with your browser version.
Is my personal data safe?
We collect very little data and require no account. See our Privacy Policy and Cookie Policy for full details.
Where can I find responsible gambling support?
Visit our Responsible Play page for helpline numbers and links to GamCare, BeGambleAware, and GAMSTOP.